Is it a web based app or do I need to install it on my PC?
This is a web based app and you don't need to install anything on your PC. Just upload a file, wait for 2-5 minutes and your song should be ready for a download.
How to download sheet music?
After a song transcription, you will get 3 outputs: MIDI file, MusicXML file, and PDF file.
Click the buttons and the download will start immediately.
I am waiting more than 20 minutes for a song to be converted. What should I do?
This issue might occur in different situations:
1. If you are using youtube link. Some youtube videos might get stuck due to youtube transfer issues. It is advisable to use file upload form instead of youtube. Files will be processed faster and you won't see unexpected errors from youtube. If you are stuck in this stage, please get this song from other source (like amazon store) and upload it via our file upload form.
2. If you are using file upload form, please refresh the page and go to "My Files" section. Your file might be already converted and ready to be downloaded. If not, please try again. File upload might have failed or your network connection broke during the process.
3. Always check if you have a steady network connection, because uploading large files might take some time. If it fails, just try again.
If your file does not appear in "My Files" section after an hour, please contact us.
YouTube does not work
If you are using youtube link. Some youtube videos might get stuck due to youtube transfer issues. It is advisable to use file upload form instead of youtube. Files will be processed faster and you won't see unexpected errors from youtube. If you are stuck in this stage, please get this song from other source (like amazon store) and upload it via our file upload form.
There are missing or wrong notes in my sheet. Is there anything I can do?
Our algorithm works differently on every song. On some songs the transcription is perfect, in others there might be a few little mistakes. In that case you can use a music editing software like musescore.
Because of this, we made our service free for converting 30 seconds of any song. Please make sure song quality is satisfactory before buying a full version.
How long are my files stored?
Files are stored for 30 days after a transcription. Please download them before this period or they will be deleted without recovery.
What is the size and duration of the song I can upload?
Your song should be shorter than 15 minutes and total file size should not exceed 25 Megabyte, due to technical limits. Use the Mp3 format to reduce the audio file size.
For advanced users: we recommend the use of the mp3 file format with a sampling rate of 44.1kHz, mono, and a bitrate of 96kBit/s.
How to cancel my subscription?
You don't need to cancel anything, because we don't offer any subscriptions. All of our packages are one time payments and you won't be recharged twice.